FurFurni Privacy Policy

Last updated: October 2026

FurFurni respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or booking our pet care services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Phone number
• Booking and service information
• Pet information, including name, age, breed, health information, vaccination records, behavior, and care instructions
• Emergency contact information
• Communications you send to us
• Payment and transaction information related to your booking

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, and cookies.

2. How We Use Your Information

We may use your information to:

• Process and manage bookings
• Provide daycare, boarding, and other pet care services
• Communicate with you regarding your pet and your booking
• Maintain pet care and safety records
• Process payments
• Respond to questions or requests
• Maintain and improve our website and services
• Meet legal, accounting, or regulatory requirements

We collect and use personal information only for purposes reasonably related to providing our services or where you have otherwise provided consent.

3. Payments

Payments may be processed through third party payment providers such as Stripe.

FurFurni does not directly store your complete credit card information. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Booking and Website Service Providers

We may use third party service providers to operate our website and manage bookings, payments, communications, website hosting, analytics, and related functions.

These service providers may process limited personal information on our behalf where necessary to provide their services.

We do not sell your personal information.

5. Cookies

Our website may use cookies and similar technologies to support website functionality, remember preferences, improve website performance, and understand how visitors interact with our website.

You may adjust your browser settings to block or delete cookies, although some website features may not function properly as a result.

6. Photos and Videos of Pets

We may take photos or videos of pets while they are in our care for client updates and promotional purposes.

If you do not wish for photos or videos of your pet to be used for promotional purposes, please let us know.

7. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.

No method of electronic transmission or storage can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and booking records, meet legal or accounting requirements, and resolve disputes.

Information that is no longer required will be securely deleted or anonymized where appropriate.

9. Your Privacy Rights

You may contact us to request access to the personal information we hold about you or to ask us to correct inaccurate information.

You may also withdraw consent to certain uses of your information, subject to applicable legal or contractual requirements.

10. Third Party Links

Our website may contain links to third party websites or services.

FurFurni is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal requirements.

The latest version will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

FurFurni
Email: Booking@furfurni.com
Phone: 647 365 3658
Website: furfurni.com